Frequently Asked Questions

Yes, we are fully licensed to perform roofing and siding work in South Carolina, and we carry comprehensive general liability and workers’ compensation insurance. Your property is completely protected under our coverage if anything unexpected occurs during the job. We’re happy to provide proof of our licensing and insurance credentials before we begin any work on your home.

We absolutely provide free estimates for all roof repairs, installations, and gutter services in Conway and throughout the region. Our team will conduct a thorough inspection and walk you through costs with no obligation to proceed. We accept multiple payment options including cash, checks, credit cards, and flexible financing plans to fit your budget.

For emergency repairs and urgent storm damage, we respond quickly and can often begin work within 24 to 48 hours of your call. Most standard repairs take one to three days depending on scope, while new roof installations typically take three to seven days. We’ll provide a specific timeline during your free estimate and keep you informed throughout the project.

Yes, we stand behind every job with a comprehensive warranty on both labor and materials. Our warranties cover workmanship defects and manufacturer material issues, protecting your investment for years. We also help you understand and maximize any manufacturer warranties on roofing materials used in your project.

For initial inspections, we simply need access to your roof and attic, so you don’t need to be present if you arrange access beforehand. During installations and major repairs, we recommend having someone home or available by phone, but it’s not mandatory. Our team will coordinate with you to determine what works best for your schedule and property security.